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Consulting
We render customized IT consulting services, expert advice and assistance to cater the needs of our diverse clients. We collaborate closely with customers to offer more effective consulting services. We have deep domain expertise in understanding the needs of clients, their processes and operations. Thus, we provide them services for better execution and system development roll-out.
Our team of consultants can provide process consulting services aimed at solving business challenges related to software development. We adopt best practices in the enterprise in offering our services. Whether you are seeking to move to the next level of operations, or looking to improve control measures for IT management, our consultants can assist in every step for smooth process transition.
Our consulting services include following:
- Project Preview
- Implementation
- Upgrade Services
- Extending your enterprise
Project Preview:
The Implementation or Upgrade Project Preview comprehensively assesses the upcoming project and develops a solid plan for successfully executing the remaining project phases. During the preview, Mercury facilitates a series of sessions with key involvement by the client's functional leads, departmental and/or regional managers, and technical leads. Mercury structures the sessions using a business process driven approach. The focus of these sessions is to rapidly gather, organize, and evaluate business and system requirements at a high level to accurately assess the remaining phases.
The Project Preview serves as a project-planning tool and brings clarity quickly to the project scope, timeline, and resource requirements. It allows Mercury to gather and analyze information that is pivotal to the client's upgrade. The project scope is evaluated in the context of available resources (human capital) and timeline constraints to develop a high level project schedule. This effort sets the groundwork for ensuring a successful project and aligns expectations of the client's senior management and project leads.
Implementation:
Mercury provides a total Implementation solution for our clients with a proven approach that is efficient, accurate and cost-effective. Our experience in performing PeopleSoft Enterprise implementations has helped us to develop the most effective tools and approaches for the delivery of all of our clients' potential implementation service needs. After years of refinement, the methodology utilized by Mercury truly enables our consultants to deliver unbeatable PeopleSoft Implementation services. Both onsite or through our implementation lab, Mercury’s services are both reliable and innovative to ensure your production environment is delivered on time and on budget. Of utmost importance is our ability to understand our client's needs at the onset of the project and adjust our services accordingly.
At a very high level, the major stages of Mercury's implementation services include the following:
· Project Preview
- Project Management
- Change Management
- Fit/Gap Analysis
- Business Process Analysis
· Configuration and Prototype
· Infrastructure Development
· Application Development
· Data Conversion and Validation
· Testing and Validation
· Production
· Post-Production Support
Utilizing Mercury's methodology, we have developed a complete solution which offers a variety of strategic services to enhance your PeopleSoft Enterprise implementation. The list that follows identifies these offerings:
Lab - Utilizing the secure and superior infrastructure, our implementation specialists have perfected the implementation lab approach into an efficient and repeatable process.
Manage - set of post-production application management services have been designed to optimize your PeopleSoft Enterprise solution by providing simultaneous, day-to-day support for numerous PeopleSoft Enterprise production environments. The services offered include the on-going application of PeopleSoft Minor Upgrades, Patches, Fixes, Bundles and Tax Updates (offered for current and prior releases). Mercury’s Manage can be offered onsite or remotely.
Upgrade Services:
Having completed many PeopleSoft Enterprise upgrades, Mercury can confidently promote our upgrade services as being mature, thorough and innovative. Using Mercury's methodology, developed specifically for delivering PeopleSoft Enterprise services, our team of upgrade specialists delivers a proven and refined approach to the Upgrade process, which includes the following stages:
· Project Preview
· Infrastructure Setup
· Install the Software
· Execute Initial Upgrade Pass
· Apply Bundles, Fixes, Tax Updates
· Reapply Customizations
· System and Parallel Testing
· Move to Production and Post-Production Support
Utilizing Mercury's methodology, we have developed a complete solution to maximize a PeopleSoft Enterprise upgrade. Not only are these offerings complementary to your upgrade project, they offer strategic alternatives for managing your environment once your organization is in production. The list that follows identifies these offerings:
· Project Preview — the recommended first step in a PeopleSoft Enterprise upgrade, the Project Preview identifies the detailed schedule, scope and resources for the upcoming project. The features of the upgrade Project Preview include the following:
- Major Functional Areas Overview
- Business Process Review
- PeopleSoft Set Up Table Review
- Conversion Specifications
- Gap Analysis
- Modification Specifications
- Reports Review
- Interface Review
- Database/Table Sizing
- Infrastructure Review
- Develop Project Plan
- Develop End User Training Impact Analysis
- Develop Infrastructure Plan
After delivering hundreds of successful PeopleSoft Enterprise upgrades in all industries, Mercury has developed innovative utilities that provide a true savings of Upgrade effort and time.
Extending your Enterprise:
Mercury recognizes that most clients initially implement the most strategic modules for their needs. A Phase II typically follows the initial implementation with added modules. Specifically, many clients decide to take advantage of PeopleSoft Enterprise Self-Service and Portal applications. As such, Mercury tek has made a true commitment to develop and support our services by the following means:
· Researching the trends in Self-Service and Portal solutions
· Developing a Self-Service and Portal strategy
· Refining our implementation methodology
· Developing implementation efficiency tools
· Providing specific Self-Service and Portal training to our consultants
Utilizing Mercury's methodology, we implement add-on products to extend the enterprise (such as Self-Service and Portal applications) in a structured four-stage approach to allow for flexibility and to ensure complete project success. The methodology overview below describes the four-stages required for implementing these products:
Stage 1 – Project strategy:
The "Project Strategy Stage" outlines activities that will provide our client with a structured process that will provide direction for the overall project goals, timelines, project management, change management, fit/gap analysis process, and the implementation lifecycle process.
Stage 2 - Infrastructure Development and Planning:
"Infrastructure Development and Planning" consists of activities essential for the successful implementation and operation of additional PeopleSoft Enterprise modules. Mercury tek will assess the existing PeopleSoft Enterprise infrastructure and security to ensure that with the added modules, the environment is tuned and optimized to create unsurpassed performance, reliability and security.
Stage 3 - Development and Testing:
During the "Development and Testing" stage the new add-on PeopleSoft Enterprise modules are implemented and validated to make certain that the client's requirements are met. Timeframes for development and testing are largely dependent upon product modifications and security requirements.
Stage 4 – Production:
Once the client validation process is complete, the production cutover process will begin according to schedule. Mercury’s clients who have extended their enterprise are realizing a superior ownership experience, through the increased value of their PeopleSoft Enterprise investment, while lowering costs.
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